These days it can be hard to find a contractor to work with that you feel like you can trust. We have all heard horror stories from our friends and neighbors about contractors who go way over schedule and way over budget on a project. The hardest part is that you likely hired a contractor because they are an expert in a certain area and you know little about it. This lends an advantage for contractors to jerk you around about scheduling and budgeting. No one wants to deal with that mess, so it is important to find a contractor that you feel you can trust. As a homeowner I take repairs and reconstructions on my home very seriously. When I first moved in I had the tile in my kitchen replaced and had a horrible experience with the contractor that I had hired. Things weren’t getting done quickly and at one point something had happened which required the contractor to start the project all over again. Even though I asked questions I never received a clear answer about why the project needed to start over from scratch. By the time it was over I was so happy to not have to deal with the contractor anymore that I didn’t argue about the price or my many frustrations throughout the project. I just wanted them out of my house.
Recently I discovered that I needed to have my roof replaced. After a particularly intense storm I found that my roof was leaking in multiple places. I had someone come out to look at it and after receiving a second opinion discovered that I was going to need to have my entire roof replaced. In an attempt not to have a similar experience to the one I had with my kitchen tile contractor, I did some serious research before choosing a contractor to replace the roof. I asked around to many of my friends and neighbors to see if they had any recommendations and got on the internet to read customer reviews for various companies that I was considering for the job. Eventually I came across Academy Roofing through a recommendation from a neighbor.
From the time that I made the initial call to Academy Roofing to discuss an estimate I felt that the customer service was excellent. I felt that I received individualized attention and felt confident about hiring their contractor for my roof replacement. I am glad that I trusted my gut on this one because my overall experience working with Academy Roofing was incredibly positive. The contractor worked with me to ensure that the project’s budget and schedule would stay on track. I was included in any decisions that were made regarding the project and felt at ease throughout the whole process. The roofers who worked on my roof were professional and kind and worked hard through the day that the project was completed. I was very pleased with my experience with Academy Roofing and would be happy to recommend them to any of my friends or neighbors in the future.